Privacy policy


By using, you signify your assent to this Privacy Policy. If you do not agree with this policy, please do not use this Sites. Your continued use of our Site following the posting of changes to these terms will mean you accept those changes. The Circle reserves the right, as its sole discretion, to change, modify, add, or remove portions of this policy at any time.

The information contained on this Website is intended for general information purposes only. The Circle has made all reasonable efforts to ensure that the information on this Website is accurate at the time of posting; however, there may be occasional inaccuracies and errors for which The Circle apologizes.


The Circle does not sell products to children, but it sells them to adults, who can purchase products with a credit card. If you are under 18, you may shop at only with involvement of a parent or guardian. The Circle and its affiliates reserve the right to refuse service, remove or edit content, or cancel orders in their sole discretion.

3. Information We Collect

We may collect information including: your name, postal address, billing address, telephone number, email address and, when necessary, credit card information when you:

Place an order online

Join The Circle Loyalty Program

Make a purchase at one The Circle Retail Stores 

Return an item or make an exchange 

Inquire about our services 

Receive a gift package 

Create an account at

Register at an event

Subscribe to receive email or text messages 

Send a wish list

Share your Shopping Bag

Rate, Review or Tag a product or service

Enter a contest or sweepstakes 

Are referred to us through a marketing promotion 

Participate in a marketing survey, promotion, or events

To protect our customers, all records and data you have provided, are kept in secure databases. See Security section for more information.

We collect data every time someone accesses, This information is gathered to improve your shopping experience. The types of data we are tracking are day and time the Site is accessed, the internet domain used to access the Site, the website visited prior to visiting our Site, the pages visited while on our Site and your activities on the site.


4. Using Information We Collect

The information we collect will simply help us provide you products and services such as:

Offer information on past purchases

Provide you with your personalized Loyalty rewards

Improve our product selection

Process and track your order

Provide the services you request

Contact you about the status of an order

Identify your product and service preferences

Customize our communications to you

Provide information concerning products you have purchased

Improve our customer service

Provide product recommendations

5. How We Use Email, Text and other Communications

We may communicate with our customers via email, phone or text to provide the products and services you requested. These communications may include:

Order confirmation

Shipment confirmation

Providing customer service and answers to your questions 

Order Tracking 

Account Information 

The Circle Loyalty Rewards will never ask you through email to provide personal information including credit card numbers, passwords, or bank account numbers.

6. Updating or Reviewing Your Information

Did your personal information change? No problem, you can update, review or delete your personal information related to your account with

This may include change of name, addresses or contact information. You have two ways to update this information:

Online: First go to and log into your account using your username and password. Once you have logged in to your account, you can edit your profile.

Phone: The Circle on 604-905-4422 and chat to one of our friendly staff members.


7. Content.

The information and images contained on this Website are owned by The Circle, its subsidiaries, their clients and The Circle, content suppliers, and are protected under the copyright and trademark laws of Canada and other applicable jurisdictions. We permit you to make copies of this Website in the course of your viewing it; and you may take a print for your personal use of as much of the site as is reasonable for private purposes. No text, photos, graphics, audio, and video material appearing on the Website shall be published, broadcast, rewritten for broadcast or publication or redistributed directly or indirectly in any medium. Except as specifically permitted, no trademarks, trade names or service marks appearing on this Website may be used without the permission of their respective owners.

The Circle reserves the rights at any time and without notice to enhance, modify, alter, suspend or permanently discontinue all or any part of this Website and to restrict or prohibit access to it. If you are in breach of these terms The Circle may, at its discretion, suspend or block your access to this Website and refuse to provide you with any further access to it. The Circle may amend the terms posted on this Website from time to time.


The Circle may link to third-party sites. The Circle has no control over linked sites. These sites are for your convenience only and must be accessed at your own risk.


Under no circumstances, including but not limited to, negligence, shall be liable for any special or consequential damages that result, under whatever circumstances, from the use of, or the inability to use, the materials in this site, even if or an authorized representative has been advised of the possibility of such damage. liability to a user for damage, losses and causes of action shall not exceed the amount paid by the user, if any, for accessing this site. Users must take reasonable precautions to protect their computers from viruses and to retain a backup of their files before attempting to download any material off a website notes that the website may include inaccuracies or typographical errors from time to time. reserves the right at its sole discretion to modify or update these terms and conditions and related disclaimers at its convenience.